Terms and Conditions
Ferienhaus-Andalusien.com, Andaluz-Bonito.com, represented by Thomas + Christa Hillekamp headquartered in Torrox/Spain, hereafter called host, is renting out holiday properties mainly self owned and registered at Junta de Andalucia as Casa Rural, Vivienda Rural and Vivienda Turistica.
By clicking the button "Confirm booking", the customer reserves the holiday home / apartment for the selected period. The host may reject the reservation within 24 hours. If no rejection takes place within this time the booking is automatically confirmed.
The host sends the customer a rental contract by email, which must be signed by the custumer and sent back to the host. Is the signed contract not been received afer 14 days from completion, the host can withdraw from the booking.
After conclusion of the contract, the tenant pays 20% of the rental fee by bank transfer or PAYPAL. Should the deposit not be paid after 14 days from the completion date of the contract, the host can withdraw from the booking.
The rest payment must be paid 3 weeks prior to arrival to the specified bank account or through PAYPAL. Alternatively the remaining amount can be paid also in cash upon arrival, if the customer announces this payment method 3 weeks prior to arrival by email.
Cancellations before arrival should be arranged with the host in writing. The date of receipt of the cancellation will affect the client's reimbursement.
- In case of resignation from the agreement more than 3 months before arrival, we will return the deposit.
- In case of resignation from the agreement 3 months before arrival, we will withhold the deposit.
- In case of resignation from the agreement 3 weeks before arrival, we will withhold 80% of the total price..
4. Liability and disclaimers
The host is not liable for damage caused to the tenant during usage. The host is only liable for grossly negligent or deliberate breach of duties if this significantly affects fulfilment of the contractual purpose. Contractual liability for non-physical damage is limited to the travel price.
5. Raising of claims and statute of limitation
The customer must raise claims for non-contractual performance against the landlord within a month of the occupancy end date stipulated in the contract. After this time, the customer may only raise claims if it proves that the lapsed deadline was beyond its control.
Contractual compensation claims raised against the host by the customer for material damage or financial loss are time-barred at one year, insofar as the damage to the customer is not based on a grossly negligent breach of duty by the host or a deliberate or grossly negligent breach of duty by one of the host’s assistants or legal representatives. The statute of limitation commences at the end of the year in which the claim was raised. All claims resulting from unauthorised actions, as well as all compensation claims for physical injury, are subject to the legal statute of limitations.
The invalidity of individual provisions of the rental contract and these terms and conditions does not affect the validity of the overall contract.